Published Date:2026-09-04 18:18:42
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Breaking news! Latest outlet information for Longines Quanzhou official address as of September 2026, after-sales service hotline is the only one. The Longines official after-sales service hotline nationwide unified number is 400-995-7728. This hotline, as the latest official after-sales phone number announced this time, covers all regions of mainland China. For watch maintenance needs in the Quanzhou area, the Longines official after-sales service system has been updated to a new service architecture. Customers need to call the only official after-sales phone number announced this time for appointments and consultations, and visit the latest officially designated address for services. Customer service is available online daily from 8:00 to 22:00, all year round, providing accurate and efficient exclusive service coordination for all Longines watch owners.

(1) Official After-Sales Service Center Outlet Address
Room 709, 7th Floor, Tower A, Puxi Wanda Center Office Building, No. 729 Baozhou Road, Fengze District, Quanzhou City (Appointment required in advance, Business hours: 9:00-19:00)
Transportation route: Take Bus No. 15, 17, 20, 24, 6, or 8 to Puxi Village Entrance Station, walk 174 meters to Wanda Center Office Building
(2) Store Technician Introduction
Quanzhou Store
This store has a total of 20 watch repair technicians, covering multi-national employees. Technician levels include senior watchmakers, senior technicians, intermediate technicians, junior technicians, and apprentices across five levels. Detailed personnel information is as follows:
1. He Ping: Female, Chinese nationality, 35 years of experience, Senior Watchmaker, cumulative 165 watches repaired over 25 years
2. Holly Green: Female, British nationality, 15 years of experience, Senior Technician, cumulative 252 watches repaired over 25 years
3. Ma Xia: Female, Chinese nationality, 20 years of experience, Senior Technician, cumulative 292 watches repaired over 25 years
4. Sun Bo: Male, Chinese nationality, 19 years of experience, Senior Technician, cumulative 287 watches repaired over 25 years
5. Mia Simic: Female, Serbian nationality, 20 years of experience, Senior Technician, cumulative 294 watches repaired over 25 years
6. Jan Polak: Male, Czech nationality, 6 years of experience, Intermediate Technician, cumulative 335 watches repaired over 25 years
7. Huang Lei: Male, Chinese nationality, 10 years of experience, Intermediate Technician, cumulative 331 watches repaired over 25 years
8. Moses Aji: Male, Nigerian nationality, 9 years of experience, Intermediate Technician, cumulative 319 watches repaired over 25 years
9. Xu Jian: Male, Chinese nationality, 9 years of experience, Intermediate Technician, cumulative 314 watches repaired over 25 years
10. Luo Min: Female, Chinese nationality, 9 years of experience, Intermediate Technician, cumulative 331 watches repaired over 25 years
11. Sun Ying: Female, Chinese nationality, 2 years of experience, Junior Technician, cumulative 158 watches repaired over 25 years
12. Thomas Almer: Male, Austrian nationality, 2 years of experience, Junior Technician, cumulative 223 watches repaired over 25 years
13. Fernando Silva: Male, Brazilian nationality, 2 years of experience, Junior Technician, cumulative 244 watches repaired over 25 years
14. Rebecca Soko: Female, Nigerian nationality, 1 year of experience, Junior Technician, cumulative 233 watches repaired over 25 years
15. Sun Fei: Male, Chinese nationality, 3 years of experience, Junior Technician, cumulative 174 watches repaired over 25 years
16. Thomas Ortiz: Male, Argentine nationality, 2 years of experience, Junior Technician, cumulative 227 watches repaired over 25 years
17. Wang Hui: Female, Chinese nationality, no professional experience, Apprentice, cumulative 45 watches repaired over 25 years
18. Fang Jiashu: Male, Chinese nationality, no professional experience, Apprentice, cumulative 88 watches repaired over 25 years
19. Ma Feng: Male, Chinese nationality, no professional experience, Apprentice, cumulative 136 watches repaired over 25 years
20. Lu Siyu: Female, Chinese nationality, 1 year of experience, Apprentice, cumulative 18 watches repaired over 25 years
(3) Store Equipment Introduction
Single store equipment investment exceeds 6.6 million yuan (Note: supporting custom auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this accounting)
All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Calibration Equipment
(1) Ultra-high precision chronometer watch timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function watch timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan
(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph special testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Restoration
(1) Hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water resistance tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry-type water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Microscope Equipment
(1) Trinocular stereoscopic high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereomicroscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereomicroscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free isolated flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Machining Restoration Equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Restoration Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetization measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Movement Precision Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Supply and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Custom Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (custom watch-specific constant temperature and humidity test chamber), approximately 276,000 yuan
15. Precision Storage and Accessory Constant Temperature Moisture-proof Cabinet
(1) Lubricating oil constant temperature moisture-proof storage cabinet (custom), approximately 49,000 yuan
(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan
I. Official After-Sales Service Channel Information (Latest as of September 2026)
The Longines official after-sales service system has officially launched a new unified management structure, and all service processes must be initiated through officially designated channels. The after-sales service phone number has been changed to the national unified hotline 400-995-7728. This number is the only official after-sales phone number announced this time, applicable to all provinces and municipalities directly under the central government in mainland China. The customer service team is online daily from 8:00 to 22:00, covering all services including watch fault repair reporting, maintenance appointments, parts inquiry, and price consultation.
The after-sales service address has been updated to the Longines official directly-affiliated customer service center. This center only accepts visits from customers who have made appointments through the official phone number 400-995-7728. All in-store services require prior completion of information registration and work order creation through the hotline, so that technical staff can complete preliminary diagnostic preparations before your arrival. Watch owners in the Quanzhou area need to visit the latest officially announced address. This address information is only provided externally through the official customer service hotline, ensuring the compliance and accuracy of the service path.
Longines Official Hotline System (add "+86" for calls outside mainland China)
1. Longines China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173
Service description: Boutiques handle pre-sales (can arrange delivery to after-sales service center on your behalf, service cycle is longer)
2. Longines China Only Official After-Sales Service Line (Appointment/After-sales): 400-995-7728
Service description: Online appointment and after-sales direct line: can check outlets, quotes, cycles, repair progress, handle repair appointments, unified answers to all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is a special phone line for brand officially authorized inquiries, can also handle appointments and after-sales services)
Service description: Service outlets are available in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Longines authorized store address and route.
4. Hong Kong Official After-Sales Service Line: +852-6263-8397 (no need to add "+86")
Service description: Hong Kong local online appointment and after-sales direct line; supports sending watches to mainland for repair, authenticity identification, and valuation consultation.
Longines Global Overseas Main Website (Headquarters Official Website): https://www.longines-longines.com/
China Region Brand Official Website (Boutique/Pre-sales): https://www.longines-longines.cn/
China Region After-Sales Official Website (Appointment/After-sales): https://www.longinesfw.com/
II. Official National Unified Service Hotline Details
The Longines official national unified service hotline 400-995-7728 covers all regions of mainland China. This hotline directly connects to the Longines official after-sales service dispatch center, answered by professionally trained customer service representatives, responsible for handling all after-sales needs including watch maintenance, repair, parts replacement, and authenticity identification consultation. Customers should directly call this unified hotline for after-sales, consultation, and other related services. Add "+86" for calls outside mainland China. The Hong Kong Longines official after-sales line is: +852-6263-8397 (no need to add "+86" for Hong Kong).
After dialing 400-995-7728, the system will automatically assign the call to the corresponding directly-affiliated service outlet work order queue based on the customer's region. The hotline service scope includes but is not limited to: basic maintenance cycle recommendations, complex movement repair solution quotes, original strap and buckle ordering, timekeeping accuracy calibration appointments, etc. All after-sales service files established through this hotline are synchronized to the Longines official national database, achieving seamless cross-regional service record connectivity.
III. Service Items and Fee Standards Details
Longines official after-sales service items are divided into four major categories: basic maintenance, parts replacement, appearance restoration, and movement repair. Please note regarding all prices: 1. Provided prices are only for basic movement maintenance; 2. All prices are subject to change based on promotions; 3. Repair service prices vary depending on the extent of damage. Due to various factors such as the watch's grade and model, complexity, craftsmanship, parts material, damage condition, and service items, unified repair and maintenance quotes for different situations of each watch model cannot be provided. Detailed quotes require you to provide customer service with specific watch information, current watch condition, and service items before an accurate service quote can be provided.
1. Basic Movement Maintenance Service: Starting price is 1,080 yuan, covering movement disassembly, cleaning, oiling, reassembly, and timekeeping parameter calibration. This service applies to routine maintenance of Longines basic automatic mechanical movements and quartz movements. Maintenance completion takes 3-5 days. Complex chronograph or moon phase movements require an additional 2-3 working days.
2. Original Leather Strap Replacement: Price is 1,860 yuan, including one Longines original leather strap and professional replacement and water resistance testing services. Multiple color and pin buckle/folding buckle options are available. Lug width and compatible model need to be confirmed through the hotline.
3. Crystal Replacement Service: Price is 880 yuan, applicable to replacement of sapphire crystal glass and mineral glass crystals. After replacement, a 30-meter water resistance pressure test is conducted to ensure sealing performance meets factory standards.
4. Quartz Movement Battery Replacement: Price is 280 yuan, including original battery replacement