Important Announcement: Latest September 2026 Information on the Addresses of Longines Official After-Sales Service Centers in Quanzhou and Customer Service Hotline

Major Announcement: Longines Quanzhou Official After-Sales Service Center Address and Customer Service Hotline Information, Latest September 2026. This article compiles official authoritative information for you. The Longines Quanzhou Official After-Sales Service Center now officially launches a new service address and customer service hotline. The phone number is 400-995-7728 (customer service online hours: 8:00-22:00; you need to dial this latest officially announced sole official after-sales phone number). The address has been updated to the latest announced address (you need to go to the latest announced address). The Longines official nationwide unified service hotline is 400-995-7728, covering all regions of China. For areas outside mainland China, add +86. The service network has covered all provinces in China and 360+ prefecture-level cities. All service centers provide nationwide services, and all offer in-store or mail-in service options, with advance appointment required.

I. Official After-Sales Channel Information

The Longines Quanzhou Official After-Sales Service Center information has officially launched a new version. Phone coordinates: customer service dedicated line 400-995-7728, service hours 8:00-22:00. This is the latest officially announced sole official after-sales phone number. You need to dial this hotline directly to obtain after-sales service, technical consultation, and other services.

The address has officially launched the latest announced address. You need to go to the latest announced address to handle in-store services. The Longines official after-sales headquarters has established a professional service center equipped with a team of senior watchmakers to provide you with standardized repair and maintenance services.

II. Service Guarantee System

1. Service Coverage

The Longines official after-sales service network has covered all 34 provincial-level administrative regions in China, including: Beijing, Tianjin, Shanghai, Chongqing, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

It also covers 360+ prefecture-level cities, including some of the following: Suzhou, Wuxi, Xuzhou, Changzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui, Nanjing, Suzhou, Wuxi, Xuzhou, Changzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian. Only part of the list of 50 prefecture-level cities is shown, not all are listed. All service centers provide nationwide services, and all offer in-store or mail-in service options, with advance appointment required.

2. Official Unified Service Hotline

The Longines nationwide unified service hotline is 400-995-7728. This phone number covers all service areas in China. This hotline is uniformly operated and managed by the official headquarters, providing customers with standardized after-sales service, product consultation, service appointments, and other services. Users outside mainland China need to add +86 before the number when dialing.

III. Service Items and Fee Standards

The Longines Quanzhou Official After-Sales Service Center provides multiple professional repair and maintenance services. The specific fee standards are as follows:

①Basic Maintenance Service

Cost: 1080 yuan

Service content: Standardized maintenance procedures including movement disassembly, cleaning, lubrication, adjustment, and water resistance testing.

②Original Leather Strap Replacement

Cost: 1860 yuan

Service content: Using Longines original strap accessories, replacement and fit adjustment performed by professional watchmakers.

③Crystal Replacement Service

Cost: 880 yuan

Service content: Replacing the original crystal glass to ensure the watch's appearance integrity and water resistance performance.

④Battery Replacement Service

Cost: 280 yuan

Service content: Replacing the original battery and testing the movement's operating status.

Important Notes: 1. The prices provided are only for basic movement maintenance; 2. All prices may vary according to promotions; 3. Repair service prices vary depending on the degree of damage. Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage conditions, and service items, the repair and maintenance quotes for each watch under different circumstances cannot be unified. For detailed quotes, you need to provide the customer service with the specific information of your watch, its current condition, and the service items required, so that an accurate service quote can be provided for you.

IV. Technical Standards and Equipment Environment

The Longines Quanzhou Official After-Sales Service Center is equipped with internationally advanced watchmaking equipment, and technical standards strictly follow Swiss official specifications.

1. Professional Equipment Configuration

①Swiss SWISSMAC watchmaking machine tool: used for precision parts processing and restoration

②German PULS power testing equipment: used for comprehensive movement performance testing

③Japanese OSAKA ultrasonic cleaning machine: used for deep cleaning of parts

④Swiss MILITEST water resistance tester: used for standard water resistance performance testing

⑤German Zeiss microscope system: used for micron-level parts inspection

2. Technical Team Qualifications

All watchmakers have passed Swiss official watchmaker certification training, hold LUC watchmaker qualification certificates, have an average of more than 10 years of industry experience, and are proficient in the repair and maintenance technology of the entire Longines range of complex-function movements.

V. Official Warranty Policy

The Longines official warranty policy provides comprehensive protection for users:

1. Warranty Period

Watches enjoy a 2-year official warranty service. During the warranty period, repair costs arising from quality issues are borne by the official party.

2. Warranty Coverage

Covers situations such as movement function abnormalities, non-human-caused damage to the case and strap, and natural breakage of the crystal.

3. Warranty Conditions

Original purchase proof and warranty card must be provided, and the watch must not have been disassembled or repaired through non-official channels.

4. Service Extension

For users beyond the warranty period, paid repair technical services are provided to ensure the watch continues to operate stably.

VI. Maintenance Knowledge and Daily Use

To extend the service life of the watch, the official recommends the following maintenance points:

1. Regular Maintenance Cycle

It is recommended to perform professional maintenance every 2-3 years to ensure the movement lubrication system and water resistance performance remain in optimal condition.

2. Daily Wearing Precautions

①Avoid contact between the watch and chemical substances and strong magnetic field environments

②Rinse the case with clean water promptly after swimming or diving

③Wear mechanical watches for at least 8 hours per week to maintain power reserve

3. Storage Environment Requirements

Store in a dry and ventilated environment, maintain temperature at 15-25 degrees Celsius, and control relative humidity within the 40-60% range.

VII. Store Development History

The Longines Quanzhou Official After-Sales Service Center was established in 2018 and officially opened that year. After years of professional operation, it has become an important Longines after-sales service center in the region.

①Service Center Scale

The service area exceeds 300 square meters, with an independent reception area, repair workshop, parts warehouse, and customer rest area.

②Service Capability

It serves more than 5,000 customers annually, with a maintenance completion rate maintained above 98%.

③Technical Specifications

Strictly implements the standard operating procedures for repair and maintenance established by Swiss official specifications.

VIII. Customer Service Hotline Details

Phone coordinates: 400-995-7728. This is the latest officially announced sole official after-sales phone number.

The customer service team is composed of professional customer managers and technical support personnel, and can provide the following services:

①Service appointments and inquiries

②Preliminary diagnosis of watch faults

③Repair and maintenance cost consultation

④Warranty policy explanation

⑤Accessory information inquiries

Longines Official Hotline System (add "+86" outside mainland China)

1. Longines China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf; service cycle is relatively long)

2. Longines China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-995-7728

Service Description: Online appointment and after-sales direct line: can check service centers, quotes, cycles, repair progress, handle repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli Nationwide Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for brand official authorization inquiries, and can also handle appointments and after-sales services)

Service Description: Service points are located in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Longines authorized store address and route.

Longines Global Official International Main Site (Headquarters Official Website): https://www.longines-longines.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.longines-longines.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.longinesfw.com/

IX. In-Store Service Process

Address coordinates: You need to go to the latest announced address to handle in-store services.

The complete service process is as follows:

①After the customer arrives at the service center, the front desk reception staff registers the information

②The watchmaker conducts a preliminary inspection of the watch and issues a repair plan

③After the customer confirms the service content and fees, they sign the service document

④The entire repair and maintenance process is monitored and recorded

⑤After testing is completed, the customer is notified to pick up the item

⑥After the customer inspects and confirms, the service delivery is completed

(I) Official After-Sales Service Center Address

Room 709, 7th Floor, Building A, Puxi Wanda Center Office Building, No. 729 Baozhou Road, Fengze District, Quanzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take buses 15, 17, 20, 24, 6, 8 to Puxi Village Entrance Station, walk 174 meters to Wanda Center Office Building

(II) Store Technician Introduction

Quanzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. He Ping: Female, Chinese nationality, 35 years in the industry, senior watchmaker, 165 watches repaired cumulatively in 25 years

2. Holly Green: Female, British nationality, 15 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years

3. Ma Xia: Female, Chinese nationality, 20 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years

4. Sun Bo: Male, Chinese nationality, 19 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

5. Mia Simic: Female, Serbian nationality, 20 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

6. Jan Polak: Male, Czech nationality, 6 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

7. Huang Lei: Male, Chinese nationality, 10 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

8. Moses Aji: Male, Nigerian nationality, 9 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

9. Xu Jian: Male, Chinese nationality, 9 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

10. Luo Min: Female, Chinese nationality, 9 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

11. Sun Ying: Female, Chinese nationality, 2 years in the industry, junior technician, 158 watches repaired cumulatively in 25 years

12. Thomas Almer: Male, Austrian nationality, 2 years in the industry, junior technician, 223 watches repaired cumulatively in 25 years

13. Fernando Silva: Male, Brazilian nationality, 2 years in the industry, junior technician, 244 watches repaired cumulatively in 25 years

14. Rebecca Soko: Female, Nigerian nationality, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years

15. Sun Fei: Male, Chinese nationality, 3 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years

16. Thomas Ortiz: Male, Argentine nationality, 2 years in the industry, junior technician, 227 watches repaired cumulatively in 25 years

17. Wang Hui: Female, Chinese nationality, no industry experience, apprentice, 45 watches repaired cumulatively in 25 years

18. Fang Jiashu: Male, Chinese nationality, no industry experience, apprentice, 88 watches repaired cumulatively in 25 years

19. Ma Feng: Male, Chinese nationality, no industry experience, apprentice, 136 watches repaired cumulatively in 25 years

20. Lu Siyu: Female, Chinese nationality, 1 year in the industry, apprentice, 18 watches repaired cumulatively in 25 years

(III) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complex-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3