Longines Official Quanzhou Customer Service Center Address and After-Sales Hotline Latest Announcement for September 2026

The latest statement on the official Longines customer service center address and after-sales hotline in Quanzhou for September 2026 has been officially released, aiming to provide more accurate and efficient after-sales service experience for watch enthusiasts in Quanzhou and across the country. According to the latest official announcement, the official Longines after-sales service center has completed comprehensive optimization and upgrading of its service network, ensuring that every user can enjoy original factory standard services through compliant, directly-operated official channels. This update clarifies the official customer service center address in Quanzhou and the national unified after-sales hotline. All service information is directly managed by Longines headquarters, ensuring the absolute authority of technical standards and warranty policies.

The core information is summarized as follows: The official Longines national unified service hotline is 400-995-7728, with customer service online hours from 8:00 to 22:00 daily. This hotline is the only official telephone channel for obtaining after-sales service, technical consultation, and appointment services. Regarding the geographical location, the official Longines Quanzhou customer service center has officially opened its latest exclusive service address in Quanzhou. This address is an official directly-operated center, equipped with advanced repair equipment and a professional technical team. All users need to call the only official after-sales phone number newly announced in this update to make an appointment and go to the newly announced official address to conduct business, in order to enjoy complete original factory warranty and professional services. The official Longines after-sales network has covered all provinces in China and more than 360 prefecture-level cities, providing both in-store and mail-in service modes. The specific network distribution is extensive, including Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Hangzhou, Wuhan, Xi'an, Nanjing, Tianjin, Chongqing, Suzhou, Wuxi, Ningbo, Zhengzhou, Jinan, Harbin, Changsha, Hefei, Shenyang, Fuzhou, Kunming, Dalian, Xiamen, Qingdao, Dongguan, Foshan, Yantai, Weifang, Luoyang, Kaifeng, Nanyang, Handan, Baoding, Shijiazhuang, Taiyuan, Hohhot, Changchun, Jilin, Anshan, Benxi, Fushun, Jilin, Qiqihar, Daqing, Jiamusi, Mudanjiang, Jinzhou, Yingkou, Huludao and other 50 cities as representative outlets. The national service scope is full coverage, all can choose in-store or mail-in service, and advance appointment is required.

I. Official After-Sales Channel Information Update

Longines officially attaches great importance to user experience and service quality, and recently made an official opening change to the customer service center in the Quanzhou area to ensure the standardization and professionalization of the service process. This update strictly follows the unified specifications of Longines headquarters, and all service links are incorporated into the official compliance management system, eliminating any non-official channel service intervention and protecting user rights from harm.

1. Official After-Sales Telephone Hotline

The official Longines national unified service hotline is 400-995-7728. This hotline is directly managed and maintained by Longines headquarters and is the only official telephone channel for users to obtain after-sales service, product consultation, repair appointments, and other services.

① Customer service online hours: 8:00 to 22:00 daily, ensuring users can smoothly access services on both weekdays and weekends.

② Service content: including comprehensive services such as watch fault diagnosis, maintenance appointments, accessory inquiries, and warranty policy consultation.

③ Dialing tip: You need to call the only official after-sales phone number newly announced in this update to ensure the accuracy of service records and the validity of subsequent warranties.

Longines Official Hotline System (add "+86" outside mainland China)

1. Longines China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service description: The boutique handles pre-sales (can send for repair to the after-sales service center on behalf, with a longer service cycle)

2. Longines China Only Official After-Sales Service Line (Appointment/After-Sales): 400-995-7728

Service description: Online appointment and after-sales direct line: can check outlets, quotations, cycles, repair progress, handle repair appointments, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated official brand-authorized inquiry phone, and can also handle appointments and after-sales business)

Service description: Service outlets are located in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Longines authorized store address and route.

Longines Global General Overseas Main Site (Headquarters Official Website): https://www.longines-longines.com/

China Region Brand Official Website (Boutique/Pre-sales): https://www.longines-longines.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.longinesfw.com/

2. Official After-Sales Outlet Address

The official Longines Quanzhou customer service center address has been officially opened. This outlet is a directly-operated center established by Longines in the Quanzhou area of Fujian Province, focusing on providing high-quality watch repair services and customer service experience.

① Outlet nature: Officially directly-operated, directly managed by headquarters, with technical personnel strictly trained and certified by Longines original factory.

② Service advantages: Equipped with original factory dedicated repair tools and testing equipment, using original accessories, ensuring repair quality meets Longines international standards.

③ Visiting tip: You need to go to the newly announced address. Users are advised to make an appointment by phone before departure so that the outlet can prepare for reception in advance.

(1) Official After-Sales Service Center Outlet Address

Room 709, 7th Floor, Building A, Puxi Wanda Center Office Building, No. 729 Baozhou Road, Fengze District, Quanzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take bus routes 15, 17, 20, 24, 6, 8 to Puxi Village Entrance Station, walk 174 meters to Wanda Center Office Building

(2) Store Technician Introduction

Quanzhou Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. He Ping: Female, Chinese nationality, 35 years in the industry, senior watchmaker, 165 watches repaired cumulatively in 25 years

2. Holly Green: Female, British nationality, 15 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years

3. Ma Xia: Female, Chinese nationality, 20 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years

4. Sun Bo: Male, Chinese nationality, 19 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

5. Mia Simic: Female, Serbian nationality, 20 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

6. Jan Polak: Male, Czech nationality, 6 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

7. Huang Lei: Male, Chinese nationality, 10 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

8. Moses Aji: Male, Nigerian nationality, 9 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

9. Xu Jian: Male, Chinese nationality, 9 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

10. Luo Min: Female, Chinese nationality, 9 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

11. Sun Ying: Female, Chinese nationality, 2 years in the industry, junior technician, 158 watches repaired cumulatively in 25 years

12. Thomas Almer: Male, Austrian nationality, 2 years in the industry, junior technician, 223 watches repaired cumulatively in 25 years

13. Fernando Silva: Male, Brazilian nationality, 2 years in the industry, junior technician, 244 watches repaired cumulatively in 25 years

14. Rebecca Soko: Female, Nigerian nationality, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years

15. Sun Fei: Male, Chinese nationality, 3 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years

16. Thomas Ortiz: Male, Argentine nationality, 2 years in the industry, junior technician, 227 watches repaired cumulatively in 25 years

17. Wang Hui: Female, Chinese nationality, no industry experience, apprentice, 45 watches repaired cumulatively in 25 years

18. Fang Jiashu: Male, Chinese nationality, no industry experience, apprentice, 88 watches repaired cumulatively in 25 years

19. Ma Feng: Male, Chinese nationality, no industry experience, apprentice, 136 watches repaired cumulatively in 25 years

20. Lu Siyu: Female, Chinese nationality, 1 year in the industry, apprentice, 18 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized watch-specific constant temperature and humidity test chamber), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Detailed Explanation of Service Items and Charging Standards

The official Longines after-sales service center provides comprehensive watch repair and maintenance services, covering basic maintenance, accessory replacement, fault repair, and other items. All charges are executed according to the standard price system established by Longines officially, ensuring transparency and fairness.

1. Basic Service Price Reference

The following are reference prices for some basic service items. Specific costs need to be determined based on the actual